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Continuous improvement

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Continuous improvement

Human capital development

RFM remains committed to continuous improvement and recognises that developing employee capability supports this objective. During FY25, training investment included structured learning, on-the-job skills development and participation in industry forums. All staff have also completed annual compliance training in line with RFM’s compliance plan obligations, supporting alignment with regulatory requirements and operational standards.

System investments

RFM’s efforts to standardise data management and optimise operational efficiency have continued. System enhancements in FY25 were focused on improving data capture and accuracy through upgrades to RFM’s digital infrastructure, including the deployment of a new Enterprise Resource Planning (ERP) system. These upgrades aim to improve data transparency and process efficiencies, including the reduction of manual inputs across key operational areas. Planning is underway to implement a new HR and payroll platform in FY26. RFM is also developing its data capture and emissions analysis to support sustainability reporting and emissions management objectives.

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